Legal access and wallet records
Our Legal position is simple: access is offered where local law permits, and the applicable rules can vary by location and account status. We may ask for phone verification before account access, then retain the account details needed to connect your identity, wallet activity and support
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requests. DANA, OVO, GoPay and QRIS are displayed as context chips because a payment rail does not change the access rule. Bank transfer and virtual account records may also be matched to your account when a cashier request needs checking. If a rule changes or a
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route is unavailable, we will direct you to the relevant account message rather than treating a payment attempt as permission to enter.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.